ATOMOS provides a way to recognize and reward employees and provides a way for client to signify excellence.
We also began to see how effective it was for our employees in increasing interest at the recruiting level and reducing attrition. For recruiting it was a new way of talking about customer service agents. It signifies the interest and commitment of our employees.
At the site level, employees are awarded stars for performance. The top performers are recognized organization-wide on a monthly basis. A medal of excellence is also awarded for an idea or service that dramatically improves how ATOMOS operates or makes a significant contribution to a client’s line of business